Welcome to Dream Nest! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding.
**General Information**
Dream Nest provides high-quality skincare products that are ethically crafted and carefully formulated for your well-being.
These terms apply to all users, customers, and visitors of our website.
We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the website after such changes indicates your acceptance.
**Product Information**
* **Product Accuracy:** While we strive for accuracy, some information (such as product descriptions, images, and ingredients) may occasionally contain errors. We reserve the right to correct these errors without prior notice.
* **Ingredient Transparency:** Dream Nest ensures that all ingredients used in our products are clearly listed on our packaging and website. We use high-quality, cruelty-free, and ethically sourced ingredients.
* **Use of Products:** Our products are intended for external use only. If any product causes irritation or allergic reaction, discontinue use immediately and consult a healthcare professional.
**Order Acceptance**
* **Order Confirmation:** Upon receiving your order, you will receive an email confirming your purchase. This is not an acceptance of the order. Acceptance occurs when the product is dispatched.
* **Product Availability:** We make every effort to ensure the availability of our products. However, in rare cases, items may be out of stock. If this occurs, you will be notified, and we will offer you the option to wait for restocking, cancel the order, or choose an alternative product.
**Pricing & Payments**
* **Pricing:** All product prices are listed in your local currency (including applicable taxes, where required). Prices are subject to change without notice.
* **Payment Methods:** We accept various payment methods, including credit/debit cards, digital wallets, and other secure payment platforms. Promotions: Any discounts or promotional codes are only valid during the specified promotion period and cannot be combined with other offers unless stated.
**Shipping and Delivery**
* **Shipping Time:** We aim to process and ship orders within 7 to 10 working days. Delivery times may vary based on your location.
* **Free Shipping:** We offer free standard shipping on all orders
* **International Shipping**: Customs fees, duties, and taxes are the responsibility of the customer and are not covered by Dream Nest.
**Returns & Refunds**
* **Return Policy:** We accept returns only for damaged or defective products, or if the product’s seal is broken upon delivery. All return requests must include video footage of the parcel opening to ensure authenticity.
* **Refund Process**: Refunds are processed within 7 working days after receiving the return. Refunds will be issued to the original payment method.
**Intellectual Property**
All content on this website, including text, images, videos and product designs, is the property of Dream Nest and is protected be copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
**Privacy & Data Protection**
We value your privacy and ensure that all personal data provided during checkout is securely processed. For full details on how your information is handled, please refer to our Privacy Policy.
**Cookies**
We use cookies to enhance user experience and analyzes site traffic. By using our website, you consent to our use of cookies in accordance with our Privacy Policy.
**Limitation of Liability**
Dream Nest is not responsible for any damages or losses resulting from the use or inability to use our products or website. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
We are not liable for any adverse effects from using our products, and users are encouraged to read product labels and consult with healthcare professionals if needed.
**Customer Responsibilities**
* **Accuracy of Information:** Customers must ensure that all personal information, including shipping details, is accurate and complete at the time of purchase.
* **Use of Products:** Customers should follow all instructions provided on the product packaging and website to ensure safe and effective use.
**Force Majeure**
Dream Nest is not liable for any delay or failure to perform due to events beyond our control, such as natural disasters, pandemics, shipping carrier issues, or government restrictions.
**Governing Law**
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the Surat jurisdiction of the court in India.
**Contact Us**
If you have any questions or concerns regarding these Terms & Conditions or any of our products, please contact us at [bhumienterprise1119@gmail.com](mailto:bhumienterprise1119@gmail.com)
